All paid vendor memberships are recurring monthly subscriptions. Your selected membership automatically renews and the authorized payment method is charged each month until canceled in accordance with the cancellation policy below.
These Vendor Terms of Service govern complimentary claims, free vendor accounts, paid vendor memberships and vendor use of WedDefined. Claiming a complimentary listing is free and does not by itself start a paid subscription. By claiming, creating, purchasing, activating or maintaining a vendor account or membership, you agree to these Terms.
1. Memberships
Current listing options are Free — $0, Basic — $35/month, Pro — $45/month, and Premium — $55/month. Features are described on the Platform and may be enhanced or modified over time.
2. Founding Vendor launch promotion
For a limited launch promotion, the first five qualifying vendors in each category may receive Premium membership features at the Basic monthly rate and a Founding Vendor badge. Eligibility is determined automatically by category availability at enrollment. The founding rate and badge eligibility remain in effect only while that membership stays continuously active. If the membership is canceled, the founding benefit is permanently forfeited and is not restored if the vendor later rejoins. WedDefined may reject duplicate, fraudulent or category-misclassified accounts intended to improperly obtain a founding position.
3. Recurring monthly billing
All paid vendor memberships automatically renew every month until canceled. By enrolling, you expressly authorize WedDefined and its payment processor to automatically charge your authorized payment method the applicable membership fee each billing cycle. There is no one-time-payment version of a standard vendor membership unless WedDefined expressly agrees otherwise in writing.
4. Recurring payment authorization
Before billing begins, the Platform displays your selected plan price and recurring terms and requires affirmative acceptance. By completing enrollment, you authorize recurring monthly charges at the disclosed rate and represent that you are authorized to use the payment method provided. If a membership price changes, notice and any additional authorization required by applicable law or payment-network rules will be provided.
5. Cancellation policy
To request cancellation, contact WedDefined by email at hello@weddefined.com or by telephone using the customer-service number published by WedDefined. Include your business name and account email so we can identify the membership. We will confirm receipt and processing of your request.
Cancellation stops future recurring charges after the cancellation becomes effective. Except where required by law or expressly agreed otherwise, cancellation does not retroactively refund membership fees already properly charged for a billing period. Vendors should retain their cancellation confirmation. Nothing in this section limits cancellation or refund rights that cannot legally be waived.
6. Failed payments
If a recurring payment fails, WedDefined or its processor may retry the payment as permitted by applicable law and processor rules. Listing benefits may be suspended while an account is past due.
7. Upgrades and downgrades
Vendors may request membership changes. Applicable pricing and benefits may change when the new membership takes effect. Any recurring-charge change will be disclosed as required before the new amount is charged.
8. Sales-assisted enrollment
A representative may create a preliminary vendor account following a sales call, email or other communication. Creating that preliminary account does not itself authorize recurring billing. The vendor must complete the secure enrollment process, review the selected price and recurring terms, provide or authorize a payment method and affirmatively accept recurring-payment authorization before billing begins.
9. Listings, uploads and content rights
Vendors are responsible for accurate business, service, contact, service-area and pricing information. For every photograph, logo, video, graphic or other material a vendor uploads, submits or expressly authorizes WedDefined to use, the vendor represents and warrants that it owns the material or has all permissions and sublicensing rights needed for WedDefined's use. A vendor should not authorize a photographer's, couple's, venue's or other third party's work merely because it appears on the vendor's website or social account.
For authorized vendor content, the vendor grants WedDefined a non-exclusive, worldwide, royalty-free license to host, reproduce, display, resize, crop, format and distribute that content as reasonably necessary to operate the vendor profile, Wedding Builder by WedDefined, WedDefined marketplace and WedDefined marketing that promotes the vendor or marketplace. The vendor retains ownership of its content. This license ends after the content is removed from active WedDefined use, subject to reasonable backup, archival and already-published promotional copies.
WedDefined may use branded placeholder artwork on complimentary or incomplete profiles. WedDefined will not treat a vendor's public website or social-media imagery as automatically licensed merely because it is publicly viewable.
10. Wedding Builder by WedDefined
Vendor participation in Wedding Builder by WedDefined is also governed by the Wedding Builder by WedDefined proprietary-technology, permitted-use, anti-scraping, anti-reverse-engineering, recommendation and intellectual-property provisions in the Terms of Use. Vendors may not attempt to manipulate matches, rankings, recommendation logic or analytics; systematically extract couple or competitor data; or use non-public Wedding Builder by WedDefined information to develop or improve a competing product or service.
Appearances, match percentages, recommendations, leads and other Wedding Builder by WedDefined results are not guaranteed and do not constitute certification or endorsement by WedDefined.
11. Placement, visibility and leads
Memberships may include rotating placement, badges, homepage exposure, category positioning or other promotional benefits. No membership guarantees a specific number of impressions, clicks, leads, bookings, sales or revenue. WedDefined may facilitate inquiries but does not guarantee lead quality or purchasing intent.
12. Vendor conduct
Vendors may not knowingly provide false information, impersonate another business, upload content they lack rights to use, manipulate reviews, misuse customer information or use the Platform unlawfully.
13. Suspension and termination
WedDefined may suspend or terminate a listing for fraud, nonpayment, material violations of these Terms, unlawful activity, serious abuse of users or conduct creating material risk to the Platform or its users.
14. Independent businesses and taxes
Vendors remain independent businesses. Nothing creates an employment, agency, franchise, partnership or joint-venture relationship. Vendors remain responsible for their own taxes and obligations arising from services they provide.
15. Changes and governing law
WedDefined may update these Terms and membership pricing. Notice will be provided where required. These Vendor Terms are governed by Oregon law except where applicable law requires otherwise.
16. Contact
Billing questions and cancellation requests may be sent to hello@weddefined.com or made by telephone using the customer-service number published by WedDefined.
These Vendor Terms supplement the Terms of Use. Our handling of personal information is described in the Privacy Policy.